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enabling respondus lockdown browser and respondus monitor

Faculty Directions

Respondus LockDown Browser is a custom browser that locks down a student's testing environment so that they are unable to navigate to other web pages or open other applications on the device they are taking the exam on. When used, students must download the browser in order to take a Canvas Quizzes item in which an instructor requires a LockDown environment. LockDown Browser can be enabled on any graded quiz in your course site.

Respondus provides two tools to help faculty remotely proctor tests published in Canvas: 

• LockDown Browser is a custom browser that locks down the testing environment in Canvas. When students use LockDown Browser to access a quiz, they are unable to print, copy, visit other websites, access other applications, or close a quiz until it is submitted for grading. Quizzes created for use with LockDown Browser cannot be accessed with standard browsers. 
• Respondus Monitor records the students as they take the test using their web camera. It must be used with the Respondus LockDown Browser. The instructor can choose to review the recording if they suspect academic misconduct.  Students must have a web camera installed on the device they take the test for faculty to use Respondus Monitoring. 

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Access

All programs and faculty have access to Respondus LockDown Browser

The following programs have access to Respondus Monitor

• Clinical Mental Health Counseling (CMHC)
• DPT Arizona
• DPT New Hampshire
• MPAS Arizona

 

 

Why Use Respondus LockDown Browser?

Use Cases for Respondus LockDown Browser

A non-exhaustive list outlining what Instructors can use Respondus LockDown Browser to facilitate include:

• Lock down student testing attempts during high stakes / summative exams
• Utilize more robust counters to students potentially accessing course materials while taking an exam on Canvas in person
• Prevent students from taking screen shots of exam questions to share

How do I use Respondus LockDown Browser in my Canvas Course?

Respondus LockDown browser SHOULD appear in your course navigation menu. If it does not, navigate to Settings > Navigation > locate LockDown Brwoser and select "+Enable" to move it to your active navigation list. Click "Save" to finish enabling LockDown Browser. 

• The first time an instructor opens the LockDown Browser Dashboard, they will be prompted to allow a LockDown Browser token for Canvas. These types of tokens are for the third-party applications you have authorized to access the Canvas site on your behalf including the LockDown Browser Dashboard with browser-based authentication.
• Be sure to communicate with students that the test will require LockDown Browser or LockDown Browser plus Monitor. 
• Be sure to create a practice test with unlimited attempts, set at 0 points. 
• Review this  from the vendor. 

Important 

• Practice Test: It is STRONGLY recommeneded that before you deliver an exam/quiz using LockDown Browser you  create a practice test for students so they have time to download the browser and take the practice test.  This 0-pt, 1-question test should have unlimited attempts so that the students have ample opportunities to troubleshoot any issues.   
• Create the Quiz: Before you can enable LockDown Browser on a quiz, you will first need to have the quiz created in the Quiz area of your course.
• Dashboard: Also, please check the LockDown Browser dashboard.  Some quizzes which were imported from Canvas may have ‘LockDown Browser Required’ in the title, but are actually not set up for LockDown Browser (LDB).  You will need to enable LDB again. 
• New v. Classic Quizzes: There is a difference between the use of LDB with Classic v. New Quizzes.
  • For classic quizzes, students would start with LockDown Browser.  You can only take one exam per session.  You would need to re-launch LDB to take another exam. 
  • For new quizzes, students would start with a standard browser such as Chrome, Firefox, or Edge browser and navigate to the test in Canvas.  The student will be prompted to open LockDown Browser. 

How to Use

Respondus must be used on a computer. It is not supported on Chromebook or mobile devices.

Faculty Instructions

• The first time an instructor opens the LockDown Browser Dashboard, they will be prompted to allow a LockDown Browser token for Canvas. These types of tokens are for the third-party applications you have authorized to access the Canvas site on your behalf including the LockDown Browser Dashboard with browser-based authentication.
• Be sure to communicate with students that the test will require LockDown Browser or LockDown Browser plus Monitor. 
• Be sure to create a practice test with unlimited attempts, set at 0 points. 
• Review this  from the vendor. 

Here is a brief video to get started. 

Enabling Respondus Lockdown Browser and Respondus Monitor

Within your course, click on "LockDown Browser" in the left-hand Course Navigation menu.

If this is your first time accessing Respondus LockDown Browser, Canvas will present a message from Respondus requesting access to your account. Click the "Authorize" button to continue.

 

 

Find the quiz that you would like to enable LockDown Browser for and click the down arrow button to the left of the quiz name.

Click the "Settings" button in the menu that opens.

Select the Require Respondus LockDown Browser for this exam radio button. (1)

Expand the Password Settings (2) if you would like to add an Access code for the exam you would add it here.

Toggle open the "Advanced Settings" (3) if you would like to enable / disable the following settings:

Require LockDown Browser to view post-exam feedback and results (Enabled by default)

Lock students into the browser until exam is completed

Allow students to take this exam with an iPad (using the "LockDown Browser" app from the Apple App Store)

Allow access to specific external web domains

Enable Calculator on the toolbar

Enable Printing from the toolbar

When done, click the "Save + Close" button.

The name of the Canvas quiz item will be amended to now include "Requires Respondus LockDown Browser" as part of the title for students to see when looking at the item anywhere on Canvas.

The "LockDown Browser" column on the Dashboard now says "Required" for the quiz item that has just enabled Respondus.

Enabling Respondus Monitor (the AI video monitoring feature)

1. Select Webcam or Webcam + Screen. Note: iPad users can only use Webcam. 

2. Select the StartUp Sequence - this sequence must be completed by the students BEFORE they can begin the exam. 

3. Face dection options - these set the expectations and notify the student respectively.

4. Advanced Settings - recommended that you enable iPad if you unsure of what device the student is using. 

- The "Show Your Work" feature allows students to upload hi-resolution images of worksheets they've prepared during their exam. If this setting is enabled by the instructor, the student will be given the opportunity to upload photos of their work immediately after they submit their exam.

5. Save and Close - you have not completed the Respondus Monitor set up. 

 

 

Reviewing Results in Respondus Monitor

Navigate to LockDown Browser in your course navigation, then select the drop-down menu next to the name of the Quiz and select "Class Results" Note: Exam Stats should be viewed using the Quiz data found in the Build screen in Canvas New Quizzes. 

Once you have opened Class Results, a complete list of all students appear. The students with the highest review priorty are shown at the top of the list.

To review a specific student, select the + (A) next to their name to show the review dashboard for that student. 

B - the review priority for the student

C - the date and time of the sessions for the student

D - Respondus Monitor generates a list of events from the exam session. "Flags" are events where a problem might exist, whereas "milestones" are general occurrences such as when the exam started, or when a question was answered. For more information:

E - Video playback controls

F - Faculty can add notes to the review

G - the images captured during the initial setup for this exam and this student

To continue on to the next student, click the - next to the student name and the full list appears and you can select the next student, repeating the steps. 

 

Faculty Best Practices / Recommendations

The sample wording below can be used in your course to explain that students must use LockDown Browser and a webcam (Respondus Monitor) for their online tests.

Using LockDown Browser and a Webcam for Online Exams

This course requires the use of LockDown Browser and a webcam for online exams. The webcam can be built into your computer or can be the type that plugs in with a USB cable. Watch  to get a basic understanding of LockDown Browser and the webcam feature. A student Quick Start Guide (PDF) is also available.

Then download and install LockDown Browser from this link:

[NOTE TO INSTRUCTOR: INSERT YOUR INSTITUTION'S DOWNLOAD URL HERE, IF APPLICABLE]

To ensure LockDown Browser and the webcam are set up properly, do the following:

• Start LockDown Browser, log into [INSTRUCTOR: ENTER LMS NAME HERE], and select this course.
• Locate and select the Help Center button on the LockDown Browser toolbar.
• Run the Webcam Check and, if necessary, resolve any issues.
• Run the System & Network Check. If a problem is indicated, see if a solution is provided in the Knowledge Base. Troubleshooting information can also be emailed to our institution's help desk.
• Exit the Help Center and locate the practice quiz named [NOTE TO INSTRUCTOR: CREATE A BRIEF PRACTICE QUIZ AND INSERT NAME OF QUIZ HERE; IF NECESSARY, INCLUDE LOCATION OF QUIZ].
• Upon completing and submitting the practice quiz, exit LockDown Browser.

When taking an online exam that requires LockDown Browser and a webcam, remember the following guidelines:

• Select a location where you are comfortable having a video recording taken of yourself and your workspace environment. This area should also be free of distractions and interruptions.
• Turn off all other devices (e.g. tablets, phones, second computers) and place them outside of your reach.
• Clear your desk of all external materials not permitted — books, papers, other devices.
• Before starting the test, know how much time is available for it, and that you've allotted sufficient time to complete it.
• Remain at your device for the duration of the test.
• If the computer or networking environment is different than what was used previously with the Webcam Check and System & Network Check in LockDown Browser, run the checks again prior to starting the test.
• To produce a good webcam video, do the following:
  • Avoid wearing baseball caps or hats with brims
  • Ensure your device is on a firm surface (a desk or table). Do NOT have the computer on your lap, a bed, or other surface where the device (or you) are likely to move
  • If using a built-in webcam, avoid tilting the screen after the webcam setup is complete
  • Take the exam in a well-lit room and avoid backlighting, such as sitting with your back to a window

Remember that LockDown Browser will prevent you from accessing other websites or applications; you will be unable to exit the test until all questions are completed and submitted.